When critical events hit, companies rely on FACT24.

Why?

We…

…are technological innovators providing an essential service in partnership with our clients

…always aspire to provide the perfect bespoke solution for each organisation, catering for every requirement

…develop our solutions in close cooperation with our clients: your feedback and experience using FACT24 is always welcome and is integrated into product development wherever possible

…are the first and only European provider for EMNS (Emergency and Mass Notification Services) listed in the Gartner Report

…have always put great importance on the protection of the data you entrust to us

… look after you personally, speak your language and understand your cultural requirements

“We have a firm expectation that people are 22301 and particularly 27001 security accredited. And we were conscious of GDPR, so here is an emergency communication system which is, by it’s nature, going to have sensitive personal data on it. So there is no compromise on that, it has.“
Wellcome Trust

The wide variety of specific client needs has driven our systematic product development.

FACT24 …

…is a flexible all-in-one crisis management and emergency notification solution – for professional support from prevention to evaluation

…can easily adapt to cater specifically to your individual needs

…is immediately ready for use: Initial set-up usually within 48 hours

…has been developed and operated under a management system that has several ISO certifications (ISO/IEC 27001:2022, ISO 22301:2019)

…is guaranteed GDPR compliant (data storage exclusively in Europe and according to European data protection law)

…as a SaaS solution has high availability – that is contractually guaranteed! 99.99% guaranteed availability for emergency notification services, 99.5% for all other services

“Flawless communication flow in both directions is crucial during an emergency and its value should never be underestimated. We became acutely aware of this yet again at the beginning of the Coronavirus crisis. If we had been using FACT24 at that time, we would have saved ourselves a lot of work.”
Manfred Arquin, Security Officer at Raiffeisenlandesbank

“Before we had FACT24 in use, when a security-relevant event occurred, there was a simple list – and the colleague from the security department had to decide which of the potentially affected employees to call first. Such a decision is ultimately unreasonable – because it can always be wrong. No one can know who is really in danger at any given moment and who may already be safe. Thanks to FACT24, all those affected are now alerted in parallel and completely automatically.”
Employee safety manager for a company in the automotive industry in Germany