We decided to make our AI capabilities available for everyone so that all customers can benefit from intelligent features that make it easier to process information and highlight what’s most relevant to you. Therefore, AI is automatically activated for every customer, regardless of your product edition!

FACT24 currently uses Mistral AI as its sole provider for generative AI capabilities. Mistral AI is a European provider, and the data processed when using FACT24 AI features is handled in Europe, specifically in France. This ensures that our AI capabilities are provided in accordance with strict European data protection requirements.

AI-powered features are clearly identified within FACT24. When you select an AI function, it opens in a dedicated pop-up that indicates you are interacting with an AI-powered feature. The AI only processes content when you actively use one of these functions.

Yes! Mistral AI is a service provider based in Europe, and our AI features are therefore built to meet strict European data protection standards (GDPR). You can find more information about Mistral AI here: https://mistral.ai/

No, content is processed exclusively for the purpose of creating the desired function (e.g. summary) and is not used for training the AI model.

The FACT24 AI Chat Summary is currently available in 10 languages: English, German, French, Italian, Portuguese, Spanish, Catalan, Dutch, Arabic and Norwegian.

No. Any unused AI credits expire at the end of the respective month and are not carried over to the following month. At the beginning of each new billing month, the monthly number of AI credits included in your FACT24 edition or additional AI package is renewed.

When using FACT24 AI, please note that you are interacting with an AI system. The AI is designed to support you in understanding long texts more quickly, but it is not intended to make operational or critical decisions on your behalf. Always verify the AI-generated content before processing or acting upon it.