Crisis situations are complex. That’s why a tool to handle those situations should aim for the opposite. The key element to reduce complexity is the use of a single solution to manage critical situations comprehensively. Using the FACT24 integrated solution equips you to manage every incident comprehensively from the beginning to the end.

With its different functionalities FACT24 supports you through key stages of the Business Continuity Management (BCM) process, from Risk Management and Emergency Planning, through Emergency Notification as well as Crisis and Incident Management. The integrated solution offers two products with three editions, each enabling additional capabilities with every extension.

Five FACT24 Main Topics: Occupational Health & Safety, Technical Alerting & Smart Security, Emergency (Mass) Notification & Management, Managing Crisis, Early Warnings & Preparedness

Take 5 minutes to watch how FACT24 supports you

Alert employees reliably and quickly

Manage tasks virtually

Communicate easily and securely

Keep an eye on all events

Our product editions for
Emergency Notification and Crisis Management

FACT24 consists of two central applications:
FACT24 ENS+ stands for Emergency Notification Services, FACT24 CIM allows for full crisis and incident management during critical events.

Optimise your emergency and event communication with smart and secure alerting.

Extend and automise your smart emergency and event communication workflows through third party integrations.

Manage your smart emergency and event communication requirements comprehensively within a complex organisation.

FACT24 CIM starter

Manage every critical situation easily and professionally.

FACT24 CIM essential

Work strategically and tactically across all the organisational levels of crisis management.

FACT24 CIM advanced

Proactively work through every stage of crisis management on one platform – from risk analysis to post crisis analysis.

FACT24 Mediagateway

The FACT24 Mediagateway is a versatile add-on solution available as both hardware and virtual operation. It integrates seamlessly with production systems, fire alarm systems, and other technical components, ensuring automatic alerting of relevant personnel.

FACT24 Application Areas for
Emergency Notification and Crisis Management

With FACT24 you can design your crisis management proactively and digitally, from preparation to evaluation. Find out more about the areas of application now:


Secure and comprehensive Emergency Notification Services

Occupational Health & Safety

Initiate relevant rescue measures, prepare them and analyse them afterwards in order to optimise your internal processes.

Technical Alerting & Smart Security

FACT24 can also be connected directly to sensors and technical equipment and automatically alert the emergency team in the event of an incident.

Emergency (Mass) Notification Management

Alert the relevant teams or activate an evacuation if required immediately, to guarantee the safety of all those affected.


Proactive 360° Crisis and Incident Management

Early Warning & Preparedness

Keep an eye on all kinds of risks. Prepare today to be able to act tomorrow to avoid business or reputation damages.

Managing Crisis Situation

For critical situations, you need a solution that is simple to operate and enables you to plot the entire BCM process chain in a single tool. 

Comprehensive Alerting Capabilities

The all in one functionality is possible due to the connection of our secure and comprehensive FACT24 ENS+ functionalities within all FACT24 CIM Editions.

Availability 99.50 %

What Our Clients Say About Us

More than 5,500 customers from all industries trust the services of F24.

UniCredit Logo


“FACT24 provides UniCredit London with the ability to effectively deal with communicating with senior management and wider staff at the time of a potential crisis event. FACT24 has provided a reliable and efficient alert notification, conference and reporting tool in support of our business continuity plans.”

Audi Logo


“Availability is a particularly important factor for us, and it is always there. For us, it’s also about vehicle production. If there’s a malfunction there, it’s also about vehicle losses. Then it’s important to be able to quickly inform the management and specialist staff.”

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Bayernwerk logo


“[…]Being a critical infrastructure, we have a legal obligation to notify the authorities relatively quickly. In this respect the greatest advantage for us is simply the timeline.” or “The big advantage is that a large number of people can be informed quickly and easily.”

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Commerzbank logo


“In emergency and crisis situations, with FACT24 Commerzbank ensures communication and information of the relevant employees. FACT24 allows us to react quickly and flexibly to critical situations, to reach employees on various end devices and to record alarms in an audit-proof manner.”

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Wellcome Trust Logo

Wellcome Trust

“We have a firm expectation that people are 22301 and particularly 27001 security accredited. Ans we were conscious of GDPR, so here is an emergency communication system which is, by it’s nature, going to have sensitive personal data on it. So there is no compromise on that, it has to be GDPR compliant.”

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East Sussex County Council logo

East Sussex Resilience & Emergency Partnership Team

“What we really wanted with the product, was not just a notification system, but somewhere where we could have ALL information in ONE place.”

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Get in touch: Request your free product demo now or contact us.

United Kingdom
+44 1923 437 784

United Arab Emirates
+971 4 589 7931

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly. Click here for phone contact.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly.

Schedule a Free Demo.

See how crisis can be managed easily and professionally.

LIVE DEMO | The Guided Tour for Your Individual Requirements

  • Schedule an individual appointment with a team member from F24 and get answers to your questions directly.
  • Receive a live demonstration of the tool covering your specific needs.
  • Receive your individual demo account to test FACT24 30 days free of charge.

VIDEO DEMO | The 5 Minute Overview

  • Watch a short demonstration video to see how FACT24 works.
  • Learn about the areas of application and key benefits.