Customer Support

Whether you want to contact our support or find useful information about FACT24 – we will handle your request quickly.

Do you have any questions on operating FACT24 or are you looking for assistance with individual functions? The FACT24 Help Portal contains articles and tips on all FACT24 applications.

Are you a client with a support request relating to your use of FACT24? You have the following options:

Fill in the support form on this page
Send an email to support.ticket@f24.com

For all matters that do not relate to the support for FACT24, please contact your F24 contact person directly.

Are you an F24 partner and have an enquiry about FACT24? Please click here.

F24 Lokaler Support

FACT24 Login

Click here to access the login area of your FACT24 account:

Still using FACT24 ENS?

If necessary, you can access FACT24 via this backup link.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly. Click here for phone contact.

We Are Here for You.

Do you have any questions on FACT24? Then simply fill out the form below, and we will get back to you shortly.

Schedule a Free Demo.

See how crisis can be managed easily and professionally.

LIVE DEMO | The Guided Tour for Your Individual Requirements

  • Schedule an individual appointment with a team member from F24 and get answers to your questions directly.
  • Receive a live demonstration of the tool covering your specific needs.
  • Receive your individual demo account to test FACT24 30 days free of charge.

VIDEO DEMO | The 5 Minute Overview

  • Watch a short demonstration video to see how FACT24 works.
  • Learn about the areas of application and key benefits.