Manage every crisis simply and professionally.
All in one platform.
Discover the comprehensive range of services offered by FACT24 – an F24 product.
More than 5.500 Customers from All Industries Trust the Services of F24 in Critical Situations.
Crisis cannot be prevented, but we can help you overcome them.
Manual crisis management can waste valuable time and delay critical decisions. In fast-moving emergencies, communication often breaks down across teams, locations, and channels, leading to confusion, missed messages, and slow response.
Without real-time visibility into who has received an alert or taken action, organizations lose control over the situation and struggle to coordinate effectively. On top of that, missing documentation and unclear processes create serious compliance risks, making it difficult to prove that the right actions were taken when it matters most.
Digital crisis management and emergency response
with FACT24 Software-as-a-Solution is:
Proactive
Good crisis management begins before the crisis. With preventive measures, training and preparation as well as consistent monitoring of all incidents. FACT24 helps you to intervene as early as possible. In the best case scenario, before an incident turns into a crisis.
Reliable & Secure
We provide a dedicated and personal service on request 24/7, across more than 20 locations worldwide. We guarantee the availability of FACT24 – due to our resilient infrastructure with secure EU-based hosting, ISO certification with high regard to data protection and information security.
Simple
Critical situations can be complex to manage, therefore you need a solution that is simple to operate. FACT24 enables you to plot the entire BCM process chain in a single tool. Intelligent AI features help you respond faster and make well-informed decisions.
Why FACT24?
Crises cannot be prevented, but we can help you overcome them.
No matter what crisis situation impacts you: With the right digital crisis management software, you can better manage critical situations.
We have developed FACT24 to make it easier for companies of all kinds to safeguard lives and assets.
The right solution for every demand
FACT24 ENS+
The solution enables rapid alerting of emergency services and crisis teams,
ensuring fast mobilisation and efficient communication in critical situations.
Typical use cases include emergencies and evacuations,
IT or cyber incidents, as well as natural disasters and security-related events.
FACT24 CIM
The solution supports task and action management during crises, enabling clear coordination, structured reporting, and efficient communication with external stakeholders.
Typical use cases include crisis team coordination, execution of business continuity plans, as well as documentation and tracking of crisis activities.
FACT24 TRM+
The solution enables early identification of critical events worldwide, combined with automated alerting and fast, informed responses to risks affecting travellers.
Typical use cases include protecting business travellers, monitoring geopolitical or health risks, and supporting evacuation or assistance measures abroad.
FACT24 EDU
The solution provides flexible and scalable e-learning options, ensuring sustainable knowledge retention through blended learning formats and complementary offline materials.
Typical use cases include employee training on emergency and crisis procedures, crisis preparedness and awareness programmes, and blended learning initiatives for organisations.
Discover our FACT24 AI
FACT24 also offers advanced AI capabilities that help you respond to crises faster, smarter and more efficiently, by making critical information easier to understand and act on. The AI features are built on a European provider and designed to meet strict GDPR data protection standards, so your data stays secure and compliant with European privacy regulations. Importantly, any content you process with the AI tools is used only to deliver the requested function. It is not stored or used to train the AI model ensuring both privacy and confidentiality in every interaction.
Top rated on leading software platforms
FACT24 is highly rated on Capterra, GetApp, and Software Advice.
Take the next steps with FACT24
10 reasons to use FACT24
How our customers use FACT24
AI in FACT24
